Effective Date: December 2025

P&K Concreting (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website or contacting us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you interact with P&K Concreting:

• Contact information: Name, email address, phone number, and postal address when you request a quote or contact us.
• Project information: Details about your concreting project, including site location, requirements, and specifications.
• Technical information: IP address, browser type, operating system, and pages visited on our website for analytics and website improvement.
• Communication history: Emails, phone calls, or messages sent to us for inquiries or support.

We collect information only when voluntarily provided by you.

2. How We Use Your Information

Your information is used for the following purposes:

• Responding to inquiries and providing quotes for concreting services.
• Scheduling and managing concreting projects, including project updates.
• Improving our website, services, and customer experience.
• Sending relevant updates or promotional communications if you have opted in.
• Ensuring compliance with legal obligations and protecting our legal rights.

We do not sell, trade, or rent your personal information to third parties.

3. How We Share Your Information

We may share your information in limited circumstances, including:

• Service providers: Third-party contractors or suppliers who assist in delivering our concreting services.
• Legal requirements: If required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We ensure that any third party receiving personal information provides appropriate safeguards.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Analyse website traffic and improve user experience.
• Remember your preferences and settings.
• Track interactions with our online forms and contact pages.

You can disable cookies in your browser settings; however, this may affect some functionality of our website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies in your personal information.
• Opt-out of marketing communications at any time.
• Make a complaint regarding our handling of your personal information.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies when visiting external sites.

8. Retention of Information

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

P&K Concreting
Conder, ACT 2906
Email: info@pkconcreting.com
Phone: 0419 422 692

For more information about our services, visit:
About Us | Services | Projects | Contact Us

Note: This Privacy Policy applies to our website, www.pkconcreting.com, and any services offered online or offline.